Shipping policy

At Navya Collections, we understand that when you order your favorite outfit, you want it as soon as possible. That is why we have optimized our logistics to ensure the fastest delivery in the boutique industry.

1. 2-3Day Pan-India Delivery Guarantee

  • We take pride in our speed. We promise that your order will be delivered anywhere in India within 2-3 business days.

  • All orders are processed and dispatched from our Mumbai facility within 24 hours of order confirmation.

2. Free Shipping

  • To provide you with a premium shopping experience, we offer FREE Standard Shipping on all orders across India. There are no hidden delivery charges at checkout.

3. Handcrafted & In-House Production

  • Since every garment—from our Kurtis to our Wedding Lehengas—is manufactured in-house by our own artisans, we perform a strict quality check before dispatching your order.

  • For Customized Pieces, please allow an additional 1 day for tailoring after your design is confirmed on WhatsApp.

4. Real-Time Tracking

  • As soon as your order is shipped, you will receive a tracking link via email and SMS.

  • You can monitor your package’s journey in real-time until it reaches your doorstep.

5. Secure & Premium Packaging

  • Your outfits are precious. We use high-quality, weather-resistant, and premium packaging to ensure your in-house designed garments reach you in pristine, ready-to-wear condition.

6. Delivery Partners

  • We partner with India’s leading courier services to fulfill our 2-3day delivery promise. While we strive for perfection, please note that delivery timelines might be slightly affected by public holidays or extreme weather conditions.

7. Incorrect Address & RTO

  • Please ensure your shipping address and phone number are 100% accurate. Navya Collections is not responsible for delays or non-delivery due to incorrect information provided by the customer.