Privacy policy

Navya Collections operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Navya Collections is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card numbers, transaction details, and payment confirmation.

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, carted, wishlisted, purchased, returned, or cancelled.

  • Communications: Information included in your customer support inquiries.

  • Device & Usage information: IP address, browser type, and interaction with the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through cookies, from our service providers, and from our partners.

How We Use Your Personal Information

  • Provide & Improve Services: Fulfilling orders, processing payments, and customizing your experience.

  • Marketing & Advertising: Sending promotional emails or showing targeted ads based on your activity.

  • Security & Fraud Prevention: Authenticating accounts and monitoring for malicious activity.

  • Legal Reasons: Complying with applicable laws and responding to legal processes.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Shopify may use data from your interactions with our store and other merchants to provide enhanced features.

Security and Retention

No security measures are perfect, and we cannot guarantee "perfect security". We retain your information as long as needed to maintain your account, provide Services, or comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the right to access, delete, or correct your personal information. You can opt out of promotional emails at any time using the "unsubscribe" link.

Contact

Should you have any questions about our privacy practices, please contact us at: navyacollection035@gmail.com.